Returns, refunds, and exchanges are subject to the following conditions:
- Products valid for returns, refunds, or exchanges are only those received with defect or damage.
- Returns/refunds due to change of mind will not be accepted. While we understand that you might have changed your mind, we won't be able to take these items back due to personal hygiene standards and merchant limitations.
- Sale items are also non-refundable and non-returnable.
- Products that are defective can be refunded, returned, or exchanged within only 7 days upon receipt of your order. Outside this timeline, the product could have already been exposed to factors beyond our control which could have contributed to the damage/defect.
- Products should be in its original purchase condition and must be unused.
- Defective items that are part of a set must be returned as a whole set.